Account & Data
Delete Your Account
Umesh Sensei Online Academy
Use this page to request deletion of your Umesh Sensei Online Academy account and the personal data associated with it. You do not need to be signed in, and you do not need the app.
Already have the app?
You can delete your account instantly under
Profile → Delete Account (type delete to confirm).
This form is for people who don't have the app installed, or who prefer to request it by email.
What this means
Three things to know before you decide.
This sends a request
Submitting this form records your request β it does not delete the account at that moment.
Within 30 days
Requests are processed within 30 days. We'll email you if we need to verify anything.
It cannot be undone
Deletion is permanent. If you buy a course again later, you'll need to create a new account.
Permanently deleted
- Your profile and sign-in details (name, username, email, profile photo, date of birth)
- Your study time and learning progress
- Course, lesson, flashcard, grammar and kanji progress
- Your enrollments, course access and daily goals
- Your homework submissions, including any photos you uploaded
- Any CV data saved by the CV builder
- Your notifications and any pending verification codes
- Notes and downloads saved on your own device (cleared from the device)
Anonymized and kept
A few records must survive for legal, financial and fairness reasons. These are unlinked from your identity and remain only as “[deleted user]”:
- Payment records (required for accounting)
- The record that a mock-test certificate was issued
- Content you posted that other students see β comments, ratings and feedback
Requests are processed within 30 days. Deletion is permanent and cannot be undone β if you buy a course again later, you'll need to create a new account.
Request deletion
Only your account email is required. Everything else is optional.
Prefer to email us?
You can also request deletion directly. Please write from the email address on the account.
umeshsensei@gmail.comSee our Privacy Policy for full details on what we store and why.